Shipping & Returns
Delivery
We deliver our cabinetry throughout the UK using a combination of pallet delivery and our own delivery vehicles, depending on the type and size of the order.
Our current delivery rates are:
- Pallet delivery: £125 nationwide
- Larger flat packed kitchen deliveries in our Central delivery area: typically £500
- Built kitchen deliveries in our Central delivery area: typically £600
- Built kitchen deliveries to Cornwall: typically £850
- Built kitchen deliveries to Northern areas: typically £1,000
- Built kitchen deliveries to Scotland: typically £1,600
Typical delivery time is 3–9 days, although this can vary depending on the size of the order, your location and the delivery method required.
When we prepare your quote, we will confirm the appropriate delivery method and exact cost for your order.
We are also happy for you to collect your cabinetry directly from our warehouse in Swindon by prior arrangement.
Returns
If you have bought flat packed cabinetry and changed your mind, we will happily accept it back at our warehouse in Swindon within 30 days, provided it is in a resaleable condition.
We cannot accept cabinets that have been pre-built, as these are made to your specific requirements, including details such as hinge colours, and would not be resaleable.
Please email us at office@paintedkitchen.co.uk to arrange a return. We aim to respond within 5 working days.
Return costs are the responsibility of the customer.
A 35% restocking fee applies.
Damages during delivery
Our cabinetry is supplied pre-primed and ready for its final painted finish on site.
This gives greater flexibility during installation and means that any small knocks or marks picked up during delivery or fitting can be easily prepared before the final top coats are applied.
It also allows the cabinetry to be finished cleanly once it is installed, rather than trying to protect a fully finished painted surface throughout delivery and fitting.