Our Cabinet Guarantee offers protection against material defects and workmanship to the following components:
- Kitchen cabinets (the carcase) - 10 Years
- Hinges - High Quality Butt Hinges - 10 Years
- Drawer boxes - Oak dovetailed drawers - 10 Years
- Runners - DTC Magic Move adjustable runners - 5 Years
Kitchen Doors, Cornice, Plinth, and End Panels are covered by a 5 Year Guarantee against material defects and workmanship.
The Guaranteed Product must be correctly installed, located and used in accordance with any manufacturer’s instructions provided or made available with the product.
The Guarantees only apply to products that have been installed in a residential home within the UK (England, Wales, Scotland and Northern Ireland) & the Isle of Man and does not apply to commercial use or use in a commercial property unless otherwise stated within the product information.
In addition, the Guarantees do not cover:
- replacement of any accessories and/or consumable items;
- damage or repairs required as a direct or indirect result of:
- wilful damage, negligence, accidental damage, misuse of a product;
- alterations or repairs made by a third party;
- failure to store or use the Guaranteed Product properly and in accordance with our instructions;
- swelling due to excessive moisture or other neglect;
- improper storage following delivery, rot and/or infestation following delivery, leaks (or similar incidents);
- damaged or repairs caused by faulty or incomplete installation and/or repairs by an unauthorised person;
- damage caused by events outside our control, including but not limited to household fires, explosion, contact with corrosive matter, extreme weather conditions, flood or vandalism;
- damage caused as a result of fair wear and tear; and/or
- damage caused or contributed to by pets, insects or other animals.
Any repaired, exchanged or replacement products will be guaranteed on the terms of this Guarantee for the unexpired portion of the guarantee period only and subject to these same terms and conditions.
Paintwork - As we physically don't paint the cabinets we cannot be held liable for any issues with the paintwork undertaken by someone else.